Community Guidelines

Be honest

• Share your real opinion. Loved it, fine, or not for you: all honest verdicts are welcome, including negative ones.
• Opinions, not false facts. Say what you thought. Don't present things you know are untrue as facts about a place, a business or a person (for example, inventing a health violation or a crime).
• No paid or fake verdicts. Don't post verdicts you were paid, gifted or rewarded for, verdicts about a business you own, work for or compete with, or verdicts about places you haven't been.
• Be yourself. One account per person. Don't pretend to be someone else, a business or Roam.

Be kind

• No harassment or bullying. Don't threaten, insult, target or pile on anyone, in comments or anywhere else.
• No hate. Don't attack people for their race, ethnicity, national origin, religion, caste, sex, gender identity, sexual orientation, disability, serious illness, age or immigration status.
• No violence. Don't threaten, encourage or celebrate violence, self-harm or terrorism.
• Keep it suitable for everyone 13 and up. No nudity or sexual content, and no graphic gore.
• Zero tolerance for anything that sexualizes or endangers children. We remove it, close the account and report it to the authorities as the law requires.

Respect other people's privacy

• Don't expose anyone. Don't post someone's home address, phone number, private documents, where they are right now, or where they're going to be.
• Ask before you post people. Get permission before posting photos where someone is clearly recognizable in a private moment, or before naming someone in a way they wouldn't expect.
• Don't share what others shared privately. If something reached you because you follow someone, don't copy it somewhere more public without their OK.

Post only what's yours to post

• Your photos, or ones you have permission to use. Don't upload photos you found online.
• Respect copyright and trademarks. If you think someone has posted your work, see "Copyright" in our Terms.

Keep Roam real

• No spam or self-promotion, including links, ads, or posting on behalf of a business.
• No fake engagement. Don't use bots, scripts or extra accounts to follow, like, save or comment, and don't coordinate with others to push something.
• No scraping. Don't collect people's maps, photos, follows or other information from Roam.
• No illegal activity, and don't use Roam to buy or sell illegal goods or services.

Staying safe

• Roam works with cities and doesn't track where you are. What you post can still show it, so don't post your home address or say where you are at this moment or will be soon. Posting after a trip, not during it, is the safest habit.
• Remember who can see your map. An Everyone map is public on the internet and can show up in search engines. A Friends map is seen by anyone who follows you, and anyone with a Roam account can follow you. If you're not sure, choose Only me in Settings → Privacy.
• Dates can reveal patterns, like when you're away from home. Leave them out if that worries you.
• Roam isn't for meeting strangers. We don't arrange meetups or check who people are. If you decide to meet someone you know from Roam, meet somewhere public and tell a friend.
• Friends' tips are opinions. Check official travel advice, opening hours and safety information before you go.
• If you're in danger, contact local emergency services first. Then report the person or content to us.

Child safety

Roam has zero tolerance for child sexual abuse and exploitation. That includes any image, video or text that sexualizes a child, grooming or trying to contact a child for sexual purposes, sextortion, and trafficking.

• What we do: we remove it, close the account, and report it to the National Center for Missing & Exploited Children (NCMEC) and other authorities as the law requires. We keep the information the law requires us to preserve for investigators.
• How to tell us: use the report menu on the memory, comment or profile, choosing the closest reason. You can also email our child-safety contact at safety@roam.app. If a child is in immediate danger, contact local emergency services first.
• We follow the law: Roam complies with child-safety laws that apply to it, including reporting to NCMEC in the US.

What happens if someone breaks these guidelines

Reporting. Use the menu on any memory, comment, profile or city to report it. We review reports and act on them as quickly as we can. We don't tell the person you reported that the report came from you.

What we may do, depending on how serious it is: remove content, hide it from others, temporarily limit an account, or close it. Serious or repeated problems can lead to a permanent ban, and we may share information with the authorities where someone may be in danger or the law requires it.

Blocking. You can block anyone from their profile. They won't be able to see your map or interact with you, and they won't be told.

Think we got it wrong? Email support@roam.app within 30 days with your username and what happened, and we'll take another look.

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